Hotel Chocolat
Pre-loved Charcoal Velvetiser
Pre-loved Charcoal Velvetiser
Give a Velvetiser another chance with a Pre-Loved machine —inspected, sterilized, tested and guaranteed. All in good working order, with a 12 month warranty, these Velvetisers may show minor flaws and are graded accordingly.
Grade A - Like new, but may show damage to packaging or accessories
Grade B - In perfect working order with some signs of use
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Happiness Guarantee
Happiness Guarantee
Made for the US
Made for the US
We may be British, but we made these specifically for US voltages and outlets.
Your Velvetiser has a standard US plug and runs on 110V.
Fully Automatic Operation
Fully Automatic Operation
You add 9oz of milk to the Velvetiser, then one Hot Chocolate refill.
Press the button and let it go to work.
2.5 minutes later it will cut off automatically and your drink is ready - at the perfect temperature for immediate indulgence.
Get to know the Velvetiser
Premium Metal Construction
Those iconic curves are cast in metal for a luxury feel and a long lifetime. So long, in fact, that we back it with a 12 month no-quibbles warranty.
The inside is coated for a stress free cleanup.
Those iconic curves are cast in metal for a luxury feel and a long lifetime. So long, in fact, that we back it with a 12 month no-quibbles warranty.
The inside is coated for a stress free cleanup.
Aztec Inspired Whisk
We're not looking for frothy chocolate milk, we want velvety liquid chocolate. For this, we took design inspiration from an ancient Aztec chocolate whisk called a molinillo to deliver a perfect texture every time.
Knurled Metal Handle
Taking inspiration from chocolate pots used by Kings of France, the Velvetiser's textured metal handle stands proudly to the side.
Coupled with pouring spouts on both sides, this makes for an ambidextrous pour with a satisfying weight.
Power Base
To give the Velvetiser the juice it needs to heat, melt & whisk your drinks, stand it on the power base.
We may be British, but these machines were made for the US, so it's ready for the outlet in your kitchen.
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One button operation
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Perfect in 2.5 minutes
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Patented anti-scorch technology
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Quick & easy wipe clean
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One 9oz serving at a time
Hot Chocolate Flakes
Classics
Mochas
Limited Editions
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"Barista-grade hot chocolate"
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"Comforting & mood boosting"
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"Yes, you need a machine that makes European Hot Chocolate at home"
Frequently Asked Questions
What is the capacity of the Velvetiser?
The Velvetiser makes one 8oz serving at a time. That might sound smaller than your latte order, but trust us - it's the perfect size.
Is the Velvetiser compatible with US domestic power?
Yes!
Whilst we're a British company, we made these Velvetisers specifically for the US market. They're built to work with 110V power and are fitted with standard US outlets - no ugly converters required!
How many servings can the Velvetiser make?
The Velvetiser makes one 8oz serving at a time, so everyone can enjoy their favourite flavour.
Why is high cocoa, low sugar so important?
The main ingredient in any chocolate product should be chocolate. All to often it's not, because sugar is cheaper and masks the taste of poor quality cocoa.
We believe you deserve better. We grow, roast and Velvetise the finest cocoa in the world so you taste the layers of nuanced chocolate flavour with less of the sugar.
How to I register my 12 month warranty?
Your velvetiser is covered by a full 12 month warranty. To activate it, simply head to hotelchocolatusa.com/velvetiser-owners-club and enter your details.
Can I use other chocolate in my Velvetiser?
Our hot chocolate flakes are carefully crafted to work optimally with the Velvetiser. Using other chocolate may not work properly and risks damaging the Velvetiser - for this reason it would invalidate your warranty.
What else can I do with my Velvetiser?
Lots! It makes a perfect chocolate sauce to serve with ice cream, a creamy ganache to top a cake with. Use it for a matcha or for silky smooth milk for your latte.
When can I have a hot chocolate?
Whenever you're awake! You might try a dark hot chocolate instead of a coffee mid morning, enjoy a classic 70% as a pick-me-up after the gym or indulge in a salted caramel cup as an evening treat.
Can I get a bundle of hot chocolates with my Velvetiser?
Of course! The Starter kit is a perfect way to build your hot chocolate station, it includes a Velvetiser, 40 servings of Hot Chocolate and 2 cocoa-inspired pod cups.
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