Try the Velvetiser with a 21 day free trial
Get to know the Velvetiser with our 21 day free trial. Buy any box of hot chocolate and we'll send you a Velvetiser to try for free. You'll only pay for the Velvetiser if you keep it.
VelvetiserTry it for three weeks. Only pay if you keep it. |
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One Box of Hot Chocolate10 Servings. |
$25 |
Total Today |
$25 |
Due If You Keep It |
$150 |
How it works
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Choose your bundle
Pick your Velvetiser and any flavor of hot chocolate to enjoy.
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Pay for your hot chocolate
Buy the hot chocolate and we'll send a Velvetiser too. You have 21 days from delivery to try it out.
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If you love it, just keep it!
If you like the Velvetiser, simply keep it and we'll charge you the remaining balance 21 days after delivery.
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Don't love it?
Just head to the "My Account" section to print out a pre-paid return label. Send it back during the trial and you won't spend a penny more.
Get to know the Velvetiser
We're here to offer evidence-based truths
Premium Metal Construction
Those iconic curves are cast in metal for a luxury feel and a long lifetime. So long, in fact, that we back it with a 12 month no-quibbles warranty.
The inside is coated for a stress free cleanup.
Those iconic curves are cast in metal for a luxury feel and a long lifetime. So long, in fact, that we back it with a 12 month no-quibbles warranty.
The inside is coated for a stress free cleanup.
Aztec Inspired Whisk
We're not looking for frothy chocolate milk, we want velvety liquid chocolate. For this, we took design inspiration from an ancient Aztec chocolate whisk called a molinillo to deliver a perfect texture every time.
Knurled Metal Handle
Taking inspiration from chocolate pots used by Kings of France, the Velvetiser's textured metal handle stands proudly to the side.
Coupled with pouring spouts on both sides, this makes for an ambidextrous pour with a satisfying weight.
Power Base
To give the Velvetiser the juice it needs to heat, melt & whisk your drinks, stand it on the power base.
We may be British, but these machines were made for the US, so it's ready for the outlet in your kitchen.
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One button operation
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Perfect in 2.5 minutes
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Patented anti-scorch technology
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Quick & easy wipe clean
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One 9oz serving at a time
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“My hot chocolate consumption has increased from a few times a year to nearly nightly.”
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“A European hot chocolate maker is an appliance I never knew I needed”
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“A loved gadget in the GH Kitchen... Our experts rave over how smooth and decadent the hot chocolate tastes”
Hot Chocolate Flakes
Classics
Mochas & Lattes
Limited Editions
Hotel Chocolat
21 Day Free Trial
21 Day Free Trial
What's in the Box? Fancy something else? You can build your own bundle. Click here to begin.
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How does the trial work?
How does the trial work?
You're buying a box of hot chocolate today. With it, we'll send you a Velvetiser to try for three weeks. When you check out, we take a pre-authorisation for the value.
You have three weeks from delivery to test out the Velvetiser. Love it? Simply keep it and enjoy. In the highly unlikely event it's not for you, head back to the My Account area and download a free return label. Get it in the post before the three weeks is up and you won't pay a penny more.
We're on hand to help with questions at any time before or during your trial via usahelp@hotelchocolat.com.
Free US shipping over $50
Free US shipping over $50
Happiness Guarantee
Happiness Guarantee
Made for the US
Made for the US
We may be British, but we made these specifically for US voltages and outlets.
Your Velvetiser has a standard US plug and runs on 110V.
Fully Automatic Operation
Fully Automatic Operation
You add 9oz of milk to the Velvetiser, then one Hot Chocolate refill.
Press the button and let it go to work.
2.5 minutes later it will cut off automatically and your drink is ready - at the perfect temperature for immediate indulgence.
12 Month Warranty
12 Month Warranty
In addition to this, your Velvetiser is covered by a no quibbles 12 month parts & labour warranty which is automatically activated when you purchase from us.
If you bought your Velvetiser from another retailer, head to us.hotelchocolat.com/velvetiser-warranty to activate your warranty.
Free Trial FAQs
Do I have to pay for the return shipping?
No, we will cover the return shipping fees with a pre-paid return label.
Can I return an item after I decide to keep it?
After the trial you won't be able to send the machine back on a whim, however you will get to enjoy our "happiness guarantee." If something isn't right, reach out to customer support and they'll everything they can to fix it.
I thought this was a free trial, why do I see a charge on my card?
This is not a charge on your card but an authorization. An authorization is verification with your card bank that the total amount of the order is available in the event you keep all of the items. This is similar to how hotels and rideshare apps place a hold to protect merchants from fraud.
Authorizations are typically labeled as 'pending' or won't have a date associated, indicating that it's only an authorization and not a charge.
Why do I see multiple authorizations on my card?
Different card providers have a limit for how long an authorization will be valid. If the trial period is longer than the authorization time limit, we will need to refresh the authorization. This involves canceling the existing authorization and replacing with a new one. This ensures we can process a charge for items kept at the end of your trial. We only hold one authorization at a time, but it may take 1-2 business days for canceled authorizations to disappear from your statement.