• Charcoal Velvetiser Hot Chocolate Maker - Hot Cocoa Machine - Hotel Chocolat
  • The Velvetiser - Charcoal - Velvetiser - by Hotel Chocolat
  • The Velvetiser - Charcoal - Velvetiser - by Hotel Chocolat
  • The Velvetiser - Charcoal - Velvetiser - by Hotel Chocolat
  • The Velvetiser - Charcoal - Velvetiser - by Hotel Chocolat
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Hotel Chocolat

Charcoal Velvetiser

Charcoal Velvetiser

$219.00
$219.00 Save $-219
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Like having a private chocolate barista, the Velvetiser crafts indulgent European style hot chocolate in minutes. Fill with your favourite milk, add a sachet of real chocolate flakes and press to let the machine turn it into liquid velvet. 

Four Iconic Colourways

Rendering loop-subscriptions

Free US shipping over $50

Free Shipping

Spend over $50 and you'll qualify for Free Standard Shipping (2-5 Business Days) to any contiguous US address.

In a rush? You can upgrade to USPS Priority Shipping (1-3 Business Days) for $8 or UPS Next Day Saver (1 Business Day) from $35.

Shipping times do not include handling, so read on...

Handling & Despatch

Chocolate is a temperature sensitive product, so we take careful steps to ensure it reaches you in tip top shape. One of these steps is making sure that it isn't sat in a hot truck over the weekend. To achieve this:

- Standard shipping orders placed before noon Monday - Wednesday (excluding holidays) will be despatched same working day. Orders received after noon Monday - Tuesday will be despatched next working day.

- Expedited shipping orders placed before noon Monday - Thursday (excluding holidays) will be despatched same working day. Orders received after noon Monday - Wednesday will be despatched next working day.

Orders placed after Noon Wednesday (Standard) or Noon Thursday (Expedited) will be despatched on the next working Monday.

Happiness Guarantee

Everything you purchase from us is covered by our no questions "Happiness Guarantee".

If something isn't right, we'll do everything we can to fix it. Please don't hesitate to contact us for help.

Made for the US

We may be British, but we made these specifically for US voltages and outlets.

Your Velvetiser has a standard US plug and runs on 110V.

Fully Automatic Operation

You add 9oz of milk to the Velvetiser, then one Hot Chocolate refill.

Press the button and let it go to work.

2.5 minutes later it will cut off automatically and your drink is ready - at the perfect temperature for immediate indulgence.

12 Month Warranty

Everything you purchase from us is covered by our no questions "Happiness Guarantee".

If something isn't right, we'll do everything we can to fix it. Please don't hesitate to contact us for help.

In addition to this, your Velvetiser is covered by a no quibbles 12 month parts & labour warranty which is automatically activated when you purchase from us.

If you bought your Velvetiser from another retailer, head to us.hotelchocolat.com/velvetiser-warranty to activate your warranty.

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  • One button operation

  • Perfect in 2.5 minutes

  • Patented anti-scorch technology

  • Quick & easy wipe clean

  • Icon of Podcup

    One 9oz serving at a time

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Add Your Luxury Hot Chocolate Refills

Each box is 10 servings of cocoa rich hot chocolate.

  • Black Forest Gateau Hot Chocolate Flakes

    Black Forest Gateau Hot Chocolate Flakes

    Black Forest Gateau Hot Chocolate Flakes

    Like a drinkable chocolate cherry cake.
    $37.00
    $37.00 Save $-37
    $3.70 per Serving
  • Classic 70% Hot Chocolate Flakes

    Classic 70% Hot Chocolate Flakes

    Classic 70% Hot Chocolate Flakes

    Not too sweet. A perfectly balanced hot chocolate.
    $37.00
    $37.00 Save $-37
    $3.70 per Serving
  • Hazelnut Latte Mocha Flakes

    Hazelnut Latte Mocha Flakes

    Hazelnut Latte Mocha Flakes

    Coffee, chocolate & hazelnut united in a harmony of roasted notes. Vegan*.
    $37.00
    $37.00 Save $-37
    $3.70 per Serving
  • Peppermint Dark Hot Chocolate Flakes

    Peppermint Dark Hot Chocolate Flakes

    Peppermint Dark Hot Chocolate Flakes

    Rich, 70% dark chocolate and peppermint.
    $37.00
    $37.00 Save $-37
    $3.70 per Serving
  • Salted Caramel & Clementine Hot Chocolate Flakes

    Salted Caramel & Clementine Hot Chocolate Flakes

    Limited Edition

    Salted Caramel & Clementine Hot Chocolate Flakes

    Citrus, caramel, sea salt. Juicy, malty, not too sweet.
    $37.00
    $37.00 Save $-37
    $3.70 per Serving
  • Salted Caramel Hot Chocolate Flakes

    Salted Caramel Hot Chocolate Flakes

    Salted Caramel Hot Chocolate Flakes

    Caramel-milk chocolate with a pinch of sea salt.
    $37.00
    $37.00 Save $-37
    $3.70 per Serving
  • Milky 50% Hot Chocolate Flakes

    Milky 50% Hot Chocolate Flakes

    Sold out

    Milky 50% Hot Chocolate Flakes

    Mellow and soothing milk chocolate.
    $37.00
    $37.00 Save $-37
    $3.70 per Serving
    Sold out
  • Pumpkin Spice Hot Chocolate Flakes

    Pumpkin Spice Hot Chocolate Flakes

    Limited Edition

    Pumpkin Spice Hot Chocolate Flakes

    Caramel-milk chocolate flavored with pumpkin and warming spices.
    $37.00
    $37.00 Save $-37
    $3.70 per Serving
  • Dark Chilli Hot Chocolate Flakes

    Dark Chilli Hot Chocolate Flakes

    Dark Chilli Hot Chocolate Flakes

    Mouth warming habanero in elegant 70% dark chocolate.
    $37.00
    $37.00 Save $-37
    $3.70 per Serving
  • Orange Supermilk Hot Chocolate Flakes

    Orange Supermilk Hot Chocolate Flakes

    Orange Supermilk Hot Chocolate Flakes

    Rounded blood orange with high cacao milk chocolate.
    $37.00
    $37.00 Save $-37
    $3.70 per Serving
  • Dark 85% Hot Chocolate Flakes

    Dark 85% Hot Chocolate Flakes

    Dark 85% Hot Chocolate Flakes

    Deep and elegant cacao flavors. Quite intense.
    $37.00
    $37.00 Save $-37
    $3.70 per Serving
  • Dark 100% Hot Chocolate Flakes

    Dark 100% Hot Chocolate Flakes

    Sold out

    Dark 100% Hot Chocolate Flakes

    No added sugar, or anything else. 100% Cacao from Honduras.
    $37.00
    $37.00 Save $-37
    $3.70 per Serving
    Sold out
  • Vanilla White Hot Chocolate Flakes

    Vanilla White Hot Chocolate Flakes

    Vanilla White Hot Chocolate Flakes

    Luxuriantly creamy white chocolate with real Madagascan vanilla.
    $37.00
    $37.00 Save $-37
    $3.70 per Serving
  • Hazelnut Praline Hot Chocolate Flakes

    Hazelnut Praline Hot Chocolate Flakes

    Hazelnut Praline Hot Chocolate Flakes

    The smoothest dark chocolate praline, just drinkable.
    $37.00
    $37.00 Save $-37
    $3.70 per Serving
  • 45% Nutmilk Hot Chocolate Flakes

    45% Nutmilk Hot Chocolate Flakes

    45% Nutmilk Hot Chocolate Flakes

    Staggeringly creamy chocolate with nutty notes. You won't believe it's vegan.
    $37.00
    $37.00 Save $-37
    $3.70 per Serving
  • Chocolate Latte Mocha Flakes

    Chocolate Latte Mocha Flakes

    Chocolate Latte Mocha Flakes

    An uplifting couplet of coffee & chocolate. Perfectly balanced.
    $37.00
    $37.00 Save $-37
    $3.70 per Serving
  • Caramel Latte Mocha Flakes

    Caramel Latte Mocha Flakes

    Caramel Latte Mocha Flakes

    Caffe latte infused with buttery notes of caramel. Creamy. Comforting.
    $37.00
    $37.00 Save $-37
    $3.70 per Serving
  • Caffè Latte Mocha Flakes

    Caffè Latte Mocha Flakes

    Caffè Latte Mocha Flakes

    A harmony of mellow coffee with a silken, malty, finish.
    $37.00
    $37.00 Save $-37
    $3.70 per Serving
  • Mince Pie Hot Chocolate Flakes

    Mince Pie Hot Chocolate Flakes

    Sold out

    Mince Pie Hot Chocolate Flakes

    A British festive favorite. Cinnamon, citrus & mellow chocolate.
    $37.00
    $37.00 Save $-37
    $3.70 per Serving
    Sold out
  • Peanut Butter Hot Chocolate Flakes

    Peanut Butter Hot Chocolate Flakes

    Limited Edition

    Peanut Butter Hot Chocolate Flakes

    Savory-salty peanut butter, with caramel-milk chocolate.
    $37.00
    $37.00 Save $-37
    $3.70 per Serving
  • Ginger Hot Chocolate Flakes

    Ginger Hot Chocolate Flakes

    Limited Edition

    Ginger Hot Chocolate Flakes

    Natural ginger on 70% dark chocolate.
    $37.00
    $37.00 Save $-37
    $3.70 per Serving
  • Banoffee Pie Hot Chocolate Flakes

    Banoffee Pie Hot Chocolate Flakes

    Sold out

    Banoffee Pie Hot Chocolate Flakes

    $37.00
    $37.00 Save $-37
    $3.70 per Serving
    Sold out
  • Caramelised Pineapple Hot Chocolate Flakes

    Caramelised Pineapple Hot Chocolate Flakes

    Sold out

    Caramelised Pineapple Hot Chocolate Flakes

    An ode to the tropics. Creamy caramel milk chocolate with a hint of pineapple.
    $37.00
    $37.00 Save $-37
    $3.70 per Serving
    Sold out
  • Apple Pie Hot Chocolate Flakes

    Apple Pie Hot Chocolate Flakes

    Sold out

    Apple Pie Hot Chocolate Flakes

    The classic dessert seen through a chocolatiers lense.
    $37.00
    $37.00 Save $-37
    $3.70 per Serving
    Sold out
  • Coconut White Hot Chocolate Flakes

    Coconut White Hot Chocolate Flakes

    Sold out

    Coconut White Hot Chocolate Flakes

    Smooth coconut with mellow caramel milk, folded into luxurious white chocolate.
    $37.00
    $37.00 Save $-37
    $3.70 per Serving
    Sold out
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  • "Barista-grade hot chocolate"

  • "Comforting & mood boosting"

  • "Yes, you need a machine that makes European Hot Chocolate at home"
Image of hot chocolate pouring from the velvetiser hot chocolate maker. Caption reads "precisely calibrated temperature for optimum liquid chocolat"
closeup image of velvetiser hot chocolate maker handle with caption about the ambidextrous handle.

Frequently Asked Questions

What is the capacity of the Velvetiser?

The Velvetiser makes one 8oz serving at a time. That might sound smaller than your latte order, but trust us - it's the perfect size.

Is the Velvetiser compatible with US domestic power?

Yes!

Whilst we're a British company, we made these Velvetisers specifically for the US market. They're built to work with 110V power and are fitted with standard US outlets - no ugly converters required!

How many servings can the Velvetiser make?

The Velvetiser makes one 8oz serving at a time, so everyone can enjoy their favourite flavour.

Why is high cocoa, low sugar so important?

The main ingredient in any chocolate product should be chocolate. All to often it's not, because sugar is cheaper and masks the taste of poor quality cocoa.

We believe you deserve better. We grow, roast and Velvetise the finest cocoa in the world so you taste the layers of nuanced chocolate flavour with less of the sugar.

How to I register my 12 month warranty?

Your velvetiser is covered by a full 12 month warranty. To activate it, simply head to hotelchocolatusa.com/velvetiser-owners-club and enter your details.

Can I use other chocolate in my Velvetiser?

Our hot chocolate flakes are carefully crafted to work optimally with the Velvetiser. Using other chocolate may not work properly and risks damaging the Velvetiser - for this reason it would invalidate your warranty.

What else can I do with my Velvetiser?

Lots! It makes a perfect chocolate sauce to serve with ice cream, a creamy ganache to top a cake with. Use it for a matcha or for silky smooth milk for your latte.

When can I have a hot chocolate?

Whenever you're awake! You might try a dark hot chocolate instead of a coffee mid morning, enjoy a classic 70% as a pick-me-up after the gym or indulge in a salted caramel cup as an evening treat.

Can I get a bundle of hot chocolates with my Velvetiser?

Of course! The Starter kit is a perfect way to build your hot chocolate station, it includes a Velvetiser, 40 servings of Hot Chocolate and 2 cocoa-inspired pod cups.

My question isn't listed

We're here to help. Pop us a message in the live chat, or contact us here.

Save $100 with a Starter Kit

Choose your Velvetiser and bundle 4 boxes of hot chocolate (40 servings) and we'll include two cacao mugs for free.

$190 (worth $290.00)

Build Your Starter Kit →